Website Privacy Policy

Last updated: March 16th 2022

moozoom education Inc. (“moozoom”) takes your privacy seriously. Please read this Privacy Policy carefully to understand our policies and practices regarding personal information management.

moozoom has developed this Privacy Policy to let users of its corporate website (“Website”), located at www.moozoomapp.com, know in general terms about moozoom’s personal information management practices, including what personal information is collected and how it is processed and used. This Privacy Policy applies only to the Website and not to the moozoom application (“Product”), located at https://clientes.portafolioweb.pro/moozoom/en/login. Although the Website may provide links to the Product, access to and use of the Product is governed by a separate Privacy Policy as well as Terms of Use.

By accessing or using the Website, you are consenting to this Privacy Policy. If you do not agree with this Privacy Policy, you should not access or use the Website. If you have any questions about this Privacy Policy, you may contact moozoom at privacy@moozoom.ca.

Student Personal Information & Student Education Records

The Website is not intended for children, including children under the age of 13, or for use in connection with the collection of student personal information (as defined by the Children’s Online Privacy Protection Act at 15 U.S.C. § 6501-6506 (16 CFR Part 312 “COPPA” or student education records (as defined by the Family Educational Rights and Privacy Act at 20 U.S.C. § 1232g (34 CFR Part 99) ”FERPA”.

We do not knowingly collect any personal information from children or from student education records through the Website. If you are a child, do not use the website or provide any information through the website. If you are an adult, do not provide any child’s personal information or any student’s education records through the Website. If we learn that any such information or records have been shared through the Website, we will immediately delete them. If you discover any such information or records on the Website, please contact moozoom immediately at privacy@moozoom.ca.

With respect to our policies and practices regarding COPPA and FERPA in connection with use of the moozoom Product, please see our Terms of Use and Product Privacy Policy.

Types of Information We Collect and How We Use It

Third Parties

Third Party Links

The Website may contain links to other websites. moozoom tries to only link to websites that share moozoom’s high standards of decency, fairness, and integrity. moozoom tries to make sure that these links are safe for everyone, but the privacy and data collection practices on any linked websites are entirely separate from moozoom and are not covered by this Privacy Policy. Other websites may also link to moozoom websites without moozoom’s knowledge or consent. moozoom does not necessarily endorse any outside websites and moozoom has no responsibility for the content, policies, or actions of these websites.

Third Party Service Providers

moozoom may use trusted Third Party Service Providers to support our Website by assisting us with providing, maintaining, and improving our services. To this end, moozoom may share information with these providers, but only to the extent necessary to provide our services, and only in accordance with our needs, this Privacy Policy, and all other applicable privacy agreements, laws, and/or requirements.

A list of these Providers, including the services they provide to moozoom, the information we share with them or they share with us, their privacy policies, and their contact information, can be obtained by contacting privacy@moozoom.ca.

Social Media Features

The Website may now or in the future include social media features, such as the Facebook Like button or the Twitter Tweet button, or incorporate certain other functions that allow you to interact with the Service through your accounts on certain supported third-party social network or network storage sites (collectively "Social Media Features"). These Social Media Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on our Site to a profile page of yours that is provided by a third-party social media network in order to share with others within your network. Social Media Features are either hosted by a third-party or hosted directly on our Site. Your interactions with these Social Media Features are governed by the privacy policy of the company providing each Social Media Feature. If you are not comfortable accessing such social media websites and using such Social Media Features, please don’t use them!

European Union

Since May 24, 2018, the European Union General Data Protection Regulation (GDPR) has defined the rules regarding the collection, use, and retention of personal information for citizens of the European Union (EU). moozoom is fully compliant with these rules.

moozoom is a Canadian corporation with its headquarters in Montreal, Canada. In order to operate its services, and in accordance with this Privacy Policy, moozoom may collect, use, and retain personal information from users of the moozoom Website who are based in the EU. The European Commission has ruled that commercial entities in Canada have adequacy under the GDPR, or already provide adequate data security. For an updated listing of countries where data security is considered adequate, please visit the European Commission’s website.

Furthermore, in order to operate its services, and in accordance with this Privacy Policy, moozoom also conducts business with third-party data processors in the United States. Accordingly, when moozoom transfers personal information outside of the European Economic Area to a country or framework not determined by the European Commission as providing sufficient protection for personal information, including the United States, such transfers will be governed by data processing agreements that comply with European Union data protection requirements.

Security Policy

moozoom uses industry standard methods to protect the confidentiality, security, and integrity of its customer’s data against unauthorized use or access, disclosure, alteration, unlawful or accidental destruction, or loss. We ensure that all such protected data is encrypted both at rest and in transit, and is only retained or deleted in accordance with this Privacy Policy or any overriding agreements with educational agencies.

moozoom does not share the data covered by this policy informally among its employees. Only those employees who require the protected data to carry out their duties are granted access. In such cases, access is granted based on the principle of least privilege, which means that each program and employee are granted the fewest privileges necessary to complete their tasks. Employees with access to protected data are given training to apprise them of their responsibilities when handling data and the various laws and agreements covering data security. Such employees are also given a unique user ID for purposes of accountability.

moozoom performs periodic risk/vulnerability assessments and data privacy and security compliance audits. moozoom will remediate any identified security vulnerabilities in a timely manner. We also have a written incident response plan, as well as best practices for responding to a breach of personally identifiable information. We will share this incident response plan upon request.

While moozoom is committed to implementing best practices with regard to information and data security, we cannot make a 100% security guarantee due to constant advances in virus and hacking technology, as well as unforeseeable hardware or software failures and other risk factors. moozoom can therefore not be held responsible for data loss or alteration. moozoom will notify any affected user of a security breach via email within 3 days following discovery of the breach.

For additional information about our security measures and Security Policy, please contact us at privacy@moozoom.ca.

Changes to and Access to Personal Information

Users have access to their personal information via their moozoom user account, or by contacting the teacher or school administration. Users may also request a copy of their personal information, or can make modifications to any incorrect information by sending a written request to privacy@moozoom.ca. The following information has to be provided:

• First and last name;


• Email;


• Phone Number;

The user will then be contacted by a member of the moozoom team for verification purposes. Users can also correct and update their personal information using the same procedures described above.

Change of Control

In the event that all or a portion of moozoom or its assets are acquired by or merged with a third party, personal information that we have collected from users would be one of the assets transferred to or acquired by that third party. This Privacy Policy will continue to apply to your information, and any acquirer would only be able to handle your personal information as per this policy (unless you give consent to a new policy). We will provide you with notice of an acquisition within thirty (30) days following the completion of such a transaction, by posting on our homepage, or by email to your email address that you provided to us. If you do not consent to the use of your personal information by such a successor company, you may request its deletion from the company without losing access to your services. In the unlikely event that moozoom goes out of business, all user information will be securely deleted within 12 months of the date of going out of business.

Disclosure of Information to Satisfy Legal Obligations

moozoom may disclose personal information if we have a good faith belief that doing so is necessary to comply with the law, such as complying with a subpoena or other legal process. We may need to disclose personal information where, in good faith, we think it is necessary to protect the rights, property, or safety of moozoom, our employees, our community, or others, or to prevent violations of our our Terms of Service or other agreements. This includes, without limitation, exchanging information with other companies and organizations for fraud protection or responding to government requests.

Changes and Updates to the Privacy Policy

This Privacy Policy is effective as of March 16th 2022. moozoom may, at its sole discretion, update, revise, modify and supplement from time to time this Privacy Policy. Should we make modifications to this policy or the related User Agreements, we’ll post a notice that you will receive when you login to the game and/or we will send an email directly to you with a copy of the new documents. moozoom’s updated Privacy Policy and User Agreements will also be posted on moozoom’s public facing website. moozoom asks users to review the updated Privacy Policy and/or User Agreements before continuing to use our services. If users do not accept the updated Privacy Policy users can cancel their subscriptions in accordance with the User License Agreement and Student Terms of Service. The user’s continued use of the services provided by moozoom after the updated Privacy Policy takes effect will constitute user’s acceptance of the updated Privacy Policy.

Consent to the Gathering and Processing of Information

By accepting the User License Agreement and the Student Terms of Service, users are expressly giving moozoom a special declaration that users have decided by their own free will to grant moozoom specific authorization to collect, process and use the personal information stipulated in this Privacy Policy and to use such information in accordance with what is stipulated in this Privacy Policy. Users are further declaring that users are aware of the purpose for moozoom collecting, processing and using such information, how the processing will be conducted, how users’ privacy will be protected and that users are authorized to withdraw their consent.

Contact

moozoom’s service to its users and users’ trust is of utmost importance to moozoom. If users have any questions about this Privacy Policy, users should contact moozoom at: Email: privacy@moozoom.ca